Cancellation Policy
Please provide at least 12 hours notice to cancel or reschedule. Less than 12 hours notice and no-shows are charged 50% of the booked service.
Client Policies
Clinic Policies & Direct Billing Information
Please review these notes before your appointment. They help our team prepare your room, confirm your direct billing details, and keep the schedule respectful for every client.
Book Appointment
Appointment Ready
A calm visit starts with clear expectations.
May Promotion
Mix and match any 2 services and receive 10% OFF.
Pair RMT massage with skincare, or choose two treatment goals in one visit. Ask our team to apply the May Mix & Match promotion when you book.
Arrival Time
Arrive 10 to 15 minutes early to review health history, insurance details, or treatment preferences before your session.
Direct Billing
We submit claims to most major insurers. Bring policy details and government-issued identification for your first visit.
CMTO Practice Standards
All therapists are registered and practice under professional standards for safety, privacy, and ethical care.
Important health notice.
Please tell your therapist about health history changes, new medications, injuries, skin concerns, or pregnancy before your treatment starts. This helps us adjust your session safely.
Bring insurance details to your first visit.
Direct billing is easiest when you bring your policy number, member ID, and government-issued identification. Coverage depends on your individual plan and insurer approval.